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Client Relationship Mgr l

What You'll Do:
The Client Relationship Manager will have the opportunity to be the primary sales role and advisor within the branch. This individual focus sales efforts with high value Consumer relationships as noted in the targeted segments. Proactive sales efforts will include Small Business calls (within defined parameters), outbound sales calls by phone and in person, and attendance or hosting sales events. Using consultative sales skills and the UMB Advisory Process, the Client Relationship Manager will be responsible for increasing share of wallet/expanding customer relationships and growing book of business. A significant focus will be allocated to conducting client sessions, extracting client needs, providing financial counsel and establishing financial plans as a trusted advisor. The role also coordinates business partners and subject matter experts to meet client goals.
Additional sales efforts are performed in relation to insurance and investments. The role also performs servicing of accounts (opening and transacting), general account maintenance (requiring less than 5 minutes to complete) referencing customers to appropriate specialist roles (mortgage, private banking, small business). This position will also act as a leader in the branch as it relates to change management and advocating for the Consumer Services Strategy. Other duties as assigned.
Culture of Diversity and Inclusion: We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas.
Please visit us at careers.umb.com to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please.
In this Role, You will Need:
-Proven consultative and solutions based sales abilities.
-Knowledge of banking products, systems, policies/procedures and regulations.
-Ability to build relationships with clients.
-Ability to present and convey information that influences and calls individuals to action.
We strive to deliver _the_ unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity!
What you'll get:
Unique Benefit Programs : We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!
Community Involvement: Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.
Who You Are:
-2 years sales experience to include outbound business development.
-Bachelors degree in Business Administration or comparable college and/or business experience.
Professional Development: We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.
Work Schedule:
Monday-Friday: 8:00am-5:00pm
Job Title:
Client Relationship Manager l
Division Name:
Personal Banking
200 South State Route C
Requisition Number:
Full Time

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